A federal client of Insight Global is seeking a System Administrator to sit onsite in Colorado Springs, CO. This individual will act as the first line of support for any user interactions and issues. This position will primarily support u in person, via secure phone, email, or instant messages. This position will be customer-facing, so refined customer service skills, in addition to IT skills, are a must. You must be comfortable diagnosing and troubleshooting issues with remote u on a daily basis. This position pays between $50-70/hr based on skills and experience. While on contract with Insight Global medical, dental, vision, and 401k benefits are offered and available.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
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Required Skills & Experience
Top Secret Clearance with SCI eligibility
BS Degree and 5+ years of experience
Security + Certification or equivalent
Experience installing and troubleshooting Windows (10/11) and Linux (7/8/9) applications
Experienced providing phone, virtual, and in person IT troubleshooting assistance
Domain account creation and user password reset experience
Experienced performing application installations and troubleshooting for u .
Microsoft Active Directory experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.