Job DescriptionJob DescriptionPosition Purpose & Summary
To monitor and maintain building equipment and structures to the highest operating standards to provide a quality and safe experience for our members, guests and staff.
Essential Functions:
- Troubleshoots equipment using proper tools in a skilled craftsman-like manner.
- Performs assignments as directed by the Assistant Chief Engineer and Chief Engineer.
- Troubleshooting and repairs on laundry, kitchen and HVAC equipment.
- Performs preventative maintenance in guestrooms, public areas and on all assigned equipment.
- Repairs all malfunctioning mechanical devices.
- Responds to room repairs regarding carpentry, electrical, plumbing, carpeting, painting, and furniture repair.
- Maintains pools and spas.
- Maintains key control systems and participates in re-keying of facility as needed.
- Assist with cleaning of mechanical spaces, engineering shop and other general areas.
- Responds to guest room calls
- Deliver "I Am Proud" service standards and department-specific signature touch points.
- Establish cross-departmental channels of communication among teammates that are consistent and complete.
Additional Duties and Responsibilities:
- Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
- Provide extraordinary service that is "Enriching by Nature."
- Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
- Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
- Be empowered to make things go right if they go wrong.
- Give the guest/member a fond farewell.
- Address feedback by utilizing the LEARN Model.
- Demonstrate a professional appearance and be attentive to what matters most.
- Comply with company policies and procedures.
- Observe and adhere to safety guidelines.
Marginal Functions:
- Perform other duties as assigned.
- Interface positively with other departments, helping when needed.
- Displays care in use of equipment and maintains an organized and professional work environment.
Position Requirements:
- Minimum Knowledge & Skills: Minimum Knowledge: Requires general building maintenance knowledge. May compile objective and measurable data and produce reports. May require operating knowledge of manufacturing or computer equipment or may require broad knowledge in clerical or service areas.
- Formal Education and Job-Related Experience: requires a minimum formal education of a high school diploma and a minimum of one-year job-related experience.
- License, Registration, and/or Certification Required: Certified pool operations certificate preferred but not required. Valid driver's license required to drive company licensed vehicles.
External and Internal Personal Contact:
- Communications:
- Daily - Verbal and written
- Weekly - Participating in meetings
- Occasionally - Participate in one-on-one coaching sessions.
- Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.
Additional Licenses and/or Certifications Required:
YES
NO
Valid Driver's License
X
CPR Certification
X
Food Protection Manager Certification
X
Food Handler Certification
X
Alcohol Server/Seller Certification
X
Position Analysis/Specifications:
N/A
(Not Applicable)
OCCASIONAL
FREQUENTLY
Sitting
X
Standing
X
Walking
X
Bending Over
X
Crawling
X
Reaching
X
Crouching
X
Kneeling
X
Balancing
X
Pushing / Pulling
X
Lifting / Carrying:
10 lbs. or less
X
11 to 25 lbs.
X
26 to 50 lbs.
X
51 to 70 lbs.
X
Manual Dexterity
X
Fine Motor Skills
X
Gross Motor Skills
X
Eye / Hand Coordination
X
Near Vision
X
Far Vision
X
Color Recognition
X
Hearing
X
Environmental Factors:
Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
YES
NO
Working Outside
X
Working Inside
X
Working Alone
X
Working Closely with Others
X
Excessive Cold / Heat
X
Excessive Humidity / Dampness
X
Noise / Vibrations
X
Working Above Ground
X
Working Below Ground
X
Working with Chemicals / Detergents / Cleaners
X
Working Around Fumes / Smoke / Gas
X
Walking on Uneven Surfaces
X
Operating Motorized Equipment or Vehicles
X
Working Around/Near Machinery/Motorized Equipment
X
Climbing on Scaffolds or Ladders
X
Continuous use with a Computer and Keyboard
X
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